Return and Exchange Policy
SHIPPING
The shipping charges for all shipping, including within India as well as International, will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
RETURNS
Our garments are on a made-to-order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
In case of an order from the Ready-To-Ship category, exchange will be considered in case of damage or any error from our side, and the final decision on it will be at our discretion. We urge you to carefully consider your sizing when buying from Ready-To-Ship category and opt for customization if the garment requires alterations, as post purchase alteration fee will be applicable on any and all alterations required.
NOTE: Sale pieces are not applicable for return or exchange under any circumstances.
TAXES & DUTIES
The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.
The shipping charges for all shipping, including within India as well as International, will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
RETURNS
Our garments are on a made-to-order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
In case of an order from the Ready-To-Ship category, exchange will be considered in case of damage or any error from our side, and the final decision on it will be at our discretion. We urge you to carefully consider your sizing when buying from Ready-To-Ship category and opt for customization if the garment requires alterations, as post purchase alteration fee will be applicable on any and all alterations required.
NOTE: Sale pieces are not applicable for return or exchange under any circumstances.
TAXES & DUTIES
The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.